Password Security Guided Setup

Security Everywhere will provide you with remote assistance to help you get set up and show you how to use the Password Security Service (powered by Keeper).

We offer a 1 hour remote session with one of our password security trainers, during which we will:

• Get your browser set up with the Keeper plugin
• Help you set up your account securely with 2FA and your secret recovery question and answers
• Import your passwords from your browser or other password manager
• Show you how to change passwords that are insecure or have been flagged by BreachWatch.
• Show you how to remove passwords from your browser and stop it prompting to save passwords.
• Show you how to set up sharing groups with permissions (if required)
• Show you how to hide passwords when sharing.
• Show you how to share passwords externally.
• Show you how to set up and store MFA codes.
• Assist you with setting it up on a mobile device including logging once to test functionality.
• Show you where to set up the free family accounts.
• Bookmark the Security Everywhere Resources web page for easy access to training videos, quick start guides and full user guides.
• Record the session which can be used later for internal training (on request)

There are a few things we don’t include in the onboarding, either because they can take up too much time, or requires us to have access to your personal information. We could potentially help you at our standard hourly rates, or via an ad-hoc support agreement for those items you want help with, such as:

• Resolving password issues, such as insecure passwords or those flagged by BreachWatch.
• Removing duplicates from your vault once they are all imported.
• Deleting all the original passwords from the browser or previous password manager.
• Rectifying any issues on the computer.

If assistance is required after the on-boarding call, we can either offer you an ad-hoc support agreement with block hours purchased in advance for a discount, or just help out at our standard hourly rates.

Billing

Billing is done as a one off cost per licensed user.